If cancelling on a weekend please send an email to firstname.lastname@example.org as we do not check our phone over the weekend.
If you late cancel or no show for an appointment you will be charged a $75 late cancellation/ no show fee.
Our scheduling program is automated to send appointment reminders but sometimes there is a glitch in the system. It is ultimately your responsibility to check your appointment dates and times.
We understand that life happens and you may need to miss a scheduled appointment. However, when you late cancel, we are unable to give that appointment to someone else who needs our assistance. Our schedule is often booked out 1.5 months in advance and we utilize a waiting list to get patients in as soon as possible. Sage Physical Therapy reserves the right to cancel upcoming appointments if you miss too many appointments or continually show up late.